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Our Values

RISE, Respect Integrity Service, Empowerment


  • Respect underlies our relationships with our clients as well as our colleagues and partners. Respect is what we owe ourselves and to all with whom we come in contact throughout our day.
  • Our relationships are based on equity and inclusion, acceptance and mutuality. We succeed together and value our differences.
  • We walk alongside in partnership with the families and children who need our help, honoring their dignity.
  • We take the time to learn about the experiences of our clients, help identify their individual strengths, and find ways, together, to use those strengths to improve their lives.


  • When we work in an atmosphere of trust and transparency we feel safe to bring up difficult issues to be solved as we are on a journey of continuous improvement.
  • We take ownership of obstacles in our work and are free to take action so as to improve and grow. We hear the concerns of our clients and act on them. Ownership means not only identifying a problem, but also developing ideas on how to solve the problem.
  • When we receive gifts from our donors, whether material or in service, we must be worthy of the trust bestowed upon us. We are responsible stewards of our resources, honoring the intentions of our donors and using those resources to the maximum benefit of all.


  • We are results-oriented and committed to serving our clients and our community.
  • We do not ask if something is within our job description—it all is. If it is the right thing to do, we do it. Above and beyond, we extend ourselves to our clients.
  • To be successful means that we don’t let our mistakes hold us back—we are accountable and learn from them, creating tomorrow’s successes out of today’s lessons. Rather than evaluate, we coach for success. We provide constructive feedback, but even more readily—recognize each other for a job well done.
  • We work hard and recognize the benefit of maintaining a healthy life/work balance. When our own needs are met, we are able to give our best to others.


  • Imagine what you can do when empowered—and then do it. When we are empowered to do our work, we provide the tools and opportunities for others to be their best, too.
  • We embrace learning and take initiative, responding to change with creative solutions.
  • Family & Children Services strives for excellence in all we do. Possibilities are here to be discovered and pursued. Through teamwork, we come together to solve problems.
  • We hold the vision of who we are as our best selves and work toward achieving it. We hold that same vision of our clients. We imagine a future where hope can flourish.