Family & Children Services, Inc. is governed by a volunteer board of directors consisting of 22 representatives equally distributed among the communities served. Board members reflect their communities’ needs and guide the agency in their varying areas of expertise. The Board determines policy and guides the growth and mix of services offered to the community. Board members are elected to serve three-year terms of office, limited to two terms.
The Agency currently employs 200 staff, serving clients onsite in Kalamazoo and Calhoun County and offsite in Allegan, Barry, Berrien, Branch, Cass, St. Joseph and Van Buren counties. Services are delivered in client’s homes, at a variety of schools, community organizations and respite houses. The quality of services offered is assured through several ongoing staff committees directed at ‘best practices’ in the delivery of human services. Quality Management, which represents all levels/programs of the Agency, meets monthly to provide oversight for continuous quality activities and identifies areas for organizational improvement. Other committees include Risk Management/Safety, Grass Roots Training and Wellness.
Family & Children Services’ operating budget for 2016 is $11,625,000. The Agency receives funding through allocations from local United Ways, contracts with Community Mental Health programs and the Michigan Department of Health and Human Services (MDHHS), insurance reimbursements, fees for services based on a sliding scale, and contributions. Private contributions from individuals and businesses are welcomed. The Agency offers several vehicles for giving including HANDLE WITH CARE – our annual fund which provides for immediate client needs and services and is a safety net when there is no other source in our community. Circle of Hope – our endowment fund supports operations and works to ensure that critical human services are available for future generations. All gifts are deductible for income tax purposes to the extent provided by law. Family & Children Services has been designated by the Internal Revenue Service as a nonprofit organization that meets the qualifications of Section 501(c)(3) of the Internal Revenue Code. The Agency is accredited by the Council on Accreditation of Services for Families and Children (COA) and is licensed by the State of Michigan as a Child Placing Agency, Child Caring Institution, and Substance Abuse Program.
Sherry Thomas-Cloud, MSW, LMSW
Chief Executive Officer
Joyce Daily-Spence, MA, LLP
Director of Child Welfare
Diane Marquess, MS, LPC
Director of Behavioral Health
Director of Operations
Director of Resource Development