Page 3 - AR 2019 Web

RISE: The Values of Family & Children Services.

Every successful individual, business or organization holds one RISE is an acronym for Respect—Integrity—Service—Empowerment.
aspect in common: a well-defined value system. At Family & Children RISE sums up who we are among ourselves, as colleagues, and how
Services, our values guide our every decision, our every action and we treat our clients, our partners, and anyone who needs help.
interaction, from our interactions with our clients and community RISE is who we continuously strive to be. RISE is how we engage with
partners, to our hiring practices and employee relations. our community and stand out as a guiding light of hope to others.
Who are we? What do we stand for? Who do we want to be? Together, we RISE.

We developed our values by asking these questions of our 160 staff
and board members and incorporated the responses in focus group
conversations. The result was RISE.

R I S E

RESPECT INTEGRITY SERVICE EMPOWERMENT

Respect underlies our When we work in an We are results oriented, Imagine what you can do
relationships with our clients atmosphere of trust and committed to serving our when empowered—and then
as well as our colleagues and transparency we feel safe to clients and our community. do it. When we are
partners. Respect is what we bring up difficult issues to be empowered to do our work,
owe ourselves and to all with solved as we are on a journey We do not ask if something we provide the tools and
whom we come in contact of continuous improvement. is within our job description— opportunities for others to
throughout our day. it all is. If it is the right thing be their best, too.
We take ownership of to do, we do it. Above and
Our relationships are based obstacles in our work and beyond, we extend ourselves We embrace learning and
on equity and inclusion, are free to take action so as to our clients. take initiative, responding to
acceptance and mutuality. to improve and grow. We change with creative solutions.
We succeed together and hear the concerns of our To be successful means that
value our differences. clients and act on them. we don’t let our mistakes Family & Children Services
Ownership means not only hold us back—we are strives for excellence in all
We walk alongside in identifying a problem, but accountable and learn from we do. Possibilities are here
partnership with the families developing ideas on how them, creating tomorrow’s to be discovered and pursued.
and children who need our to solve the problem. successes out of today’s Through teamwork, we come
help, honoring their dignity. lessons. Rather than evaluate, together to solve problems.
When we receive gifts from we coach for success. We
We take the time to learn our donors, whether material provide constructive We hold the vision of who
about the experiences of our or in service, we must be feedback, but even more we are as our best selves
clients, help identify their worthy of the trust bestowed readily— recognize each and work toward achieving it.
individual strengths and upon us. We are responsible other for a job well done. We hold that same vision of
our clients. We imagine a
find ways, together, to use stewards of our resources,
those strengths to improve honoring the intentions of our We work hard and recognize future where hope can flourish.
the benefit of maintaining
their lives. donors and using those
resources to the maximum a healthy life/work balance.
benefit of all. When our own needs are
met, we are able to give our
best to others.

We RISE to exceed our expectations and exemplify our values.
We RISE to excellence in our service to the families and children of our community and in our workplace.
We RISE to continuous improvement, making each day better than the day before.
3